Privacy Policy

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At bravina.pk (“Bravina”, “we”, “our”, “us”), your privacy isn’t an afterthought—it’s built into how we design our store, process orders, and support you. This Policy explains what data we collect, how we use and share it, and the choices you have.

By using bravina.pk, you agree to this Privacy Policy.

1) Information We Collect

A. Information you provide directly

When you:

  • place an order or create an account

  • sign up for newsletters/marketing

  • contact customer support or submit a form
    we may collect:

  • Full name

  • Email address

  • Phone number

  • Billing & shipping address

  • Order details & preferences

  • Payment details (processed securely by third-party gateways; we don’t store full card numbers)

B. Information collected automatically (cookies & similar tech)

When you browse our site, we (and authorized partners) may collect:

  • IP address, browser, device, OS

  • Pages viewed, time on page, navigation paths

  • Referrer URL (how you arrived)

  • General location (based on IP)

We use standard cookies, pixels, and similar technologies to remember your preferences, keep your cart intact, and analyze site performance. You can manage cookies in your browser settings.

2) How We Use Your Information

We use your data to:

  • Process & deliver orders (including confirmations and shipping updates)

  • Provide customer support and respond to inquiries

  • Send essential transactional emails/SMS (order, delivery, account)

  • Personalize your experience (remembering preferences, relevant products)

  • Improve our site, products, and services through analytics and testing

  • Send marketing communications (only if you’ve opted in or where permitted)

  • Comply with legal, tax, and accounting obligations and prevent fraud

3) Marketing Choices

  • You can unsubscribe from marketing emails anytime via the footer link or by emailing info.bravina@gmail.com.

  • Transactional messages (e.g., order/shipping updates) will still be sent where needed.

4) Sharing Your Information

We do not sell your personal data. We may share it with:

  • Trusted service providers (payment gateways, couriers/logistics, hosting, email/SMS platforms, analytics) strictly to operate our services

  • Analytics providers (e.g., Google Analytics) to understand aggregate behavior and improve performance

  • Law enforcement or regulators when required by law or to protect our rights, users, or the public

All partners are obligated to process your data securely and confidentially—only for the purposes we authorize.

5) Cookies & Similar Technologies

Cookies help us:

  • keep you signed in and remember your cart

  • recognize you on your next visit

  • measure site performance and improve UX

  • show relevant offers/ads (where applicable)

Managing cookies: Most browsers let you block or delete cookies. Note: disabling essential cookies may affect site functionality. See our Cookie Settings or your browser’s help page.

6) Your Rights

Subject to applicable laws, you may:

  • Access the personal data we hold about you

  • Correct inaccurate or incomplete data

  • Request deletion of your data (subject to legal/transactional retention)

  • Object to or restrict certain processing

  • Opt out of marketing

To exercise your rights, email info.bravina@gmail.com with your request and order/account details for verification.

7) Data Retention

We keep your data only as long as necessary to:

  • fulfill orders and provide services

  • meet legal, tax, and accounting requirements

  • resolve disputes and enforce agreements

When no longer needed, we securely delete or anonymize it.

8) Data Security

We take privacy seriously and use industry-standard safeguards, including:

  • Encrypted (SSL/TLS) transmissions

  • Secure payment processing via vetted third-party gateways

  • Access controls and need-to-know data handling

While we work hard to protect your information, no online transmission is 100% secure. We continuously improve our safeguards to reduce risk.

9) Children’s Privacy

Our website is not intended for children under 13. We do not knowingly collect data from children. If you believe a child has provided personal data, contact us at info.bravina@gmail.com to request deletion.

10) International Transfers

If your data is transferred, stored, or processed outside your country, we take appropriate steps to ensure an equivalent level of protection in line with applicable laws.

11) Third-Party Links

We may link to other websites. Bravina isn’t responsible for their content or privacy practices. Please review their policies before sharing personal information.

12) Updates to This Policy

We may update this Policy from time to time. Changes will appear on this page with an updated Effective date. We encourage you to review it periodically.

13) Contact Us

Questions, requests, or feedback? We’re here for you.
Email: info.bravina@gmail.com
Business Hours: [Mon–Sat, 10:00–18:00 PKT]
Address: [Your complete postal address]

Plain-English Summary (TL;DR) ✨

  • We collect what we need to process orders and serve you better.

  • We don’t sell your data—ever.

  • You’re in control: access, correct, delete, or opt out of marketing.

  • We use secure systems and reputable providers to keep your data safe.

BravinaSales Team
Because privacy should feel as comfortable as your favorite fit. 💖