At Bravina, every parcel is packed with care—because it’s more than an order, it’s your moment. 💖

1) How Your Order Moves

  • Once you place an order on our website, we immediately verify stock availability at our warehouse.
  • If any item is short, our representative will call you to reconfirm the order or suggest alternatives.
  • You’ll receive an automated confirmation call. If the order isn’t confirmed within 2 days, it will auto-cancel for safety and inventory accuracy.
  • Important: once an order is cancelled, it cannot be shifted back to confirmed.

2) Payment Options

  • Bank Transfer
  • Cash on Delivery (COD) — available for orders up to Rs. 10,000.
    For amounts above Rs. 10,000, please choose Bank Transfer to confirm your order.

3) Shipping Partners & Charges

  • We ship via our trusted courier partner Call Courier.
  • Flat Rs. 210 shipping nationwide.
  • Free Shipping on orders above Rs. 3,000. 🎉

4) Processing & Transit Time

  • Order Processing: 1–3 working days
  • Transit After Dispatch:
    • Karachi: 1–2 Working days
    • Other Main Cities: 2–4 Working days
    • Outskirts/Remote Areas: 3–5 Working days

(Timelines are estimates; weather, strikes, or courier constraints may cause rare delays. We’ll keep you posted!)

5) Track Your Parcel

As soon as we dispatch, we’ll share a tracking ID. You can follow your order here: Track your order.

6) Returns & Exchange

We want you to love what you receive. For complete terms and simple steps, please visit Returns & Exchange Policy.

7) Order Cancellation Rights

We reserve the right to cancel any order in case of unforeseen circumstances, system errors, security concerns, or breach of policy. If this ever happens, we’ll notify you promptly and guide you on next steps.

8) Your Voice Matters

Your feedback shapes us. Tell us what delighted you—or what we can do better—here: Share Feedback. 💬

Thank you for choosing Bravina. We’re thrilled to serve you—every package is prepared like it’s a gift.
— Bravina Team